Have a question? It may have been answered here already! Check the list of
topics below. If you find one, simply click on the corresponding link.
Q.
How do I
buy items from your site?
A.
Each
artist's page has
buttons to
each item they offer. Clicking this button will take you to the order form. Fill out this form
completely and accurately. We will then send an email with payment
instructions and other information to complete the transaction. Sometimes a
piece is sold just before you ask to buy. In this event, we will inform you
right away and stop the transaction.
Q.
What if I
don't like the piece I bought? Can I return it?
A.
In most
cases, yes you can! Please read our
Terms and conditions under "Returns" for more details.
Q.
What do you
mean by "First come, first sold"?
A.
Because
supplies are limited or are one-of-a-kind, We use the date and time of received
requests via email to determine who has ordered first. If the item is out of
stock, we
will inform you of this right away.
Q.
I've
ordered from your site, it's been 24 hours, and I have not received an
email that confirms my order yet. Why not?
A.
Perhaps the
email address you sent us was wrong or an error occurred. Visit our
order
help page for a detailed method to go around the forms page. You may email
us at support@artadditions.com
and
we will try to resolve the problem.
Q.
Who can sell art on your site?
A.
Anyone can sell their art here! Children, adults, seniors.
As long as your art is appropriate, we would love to have the opportunity to
sell yours.
Q.
What price should I charge for my art?
A.
As much as you feel it is worth and keep in mind our
commission. Look at art similar to yours at our site and others. That may give
you some insight.
These questions didn't help? Please ask
us directly. Fill out this form and we will do our best to answer your
questions. Be sure your email address is correct.
